Housekeeping requests by QR code

How it works

1. Each room has its own code. Scanning it opens a page for that room: no app, no sign-in for the guest.
2. The guest taps what they need, like Fresh towels, Room cleaning, Extra pillows or Something's broken, and can add a note.
3. The right team gets it. Towels and cleaning go to housekeeping, repairs to maintenance. Staff on duty get a phone alert.
4. One person accepts it, so two people don't go to the same room. The guest's page shows when it's accepted and done.
5. Managers see every request with its times, and a daily report: how many, how fast, which rooms and which teams.

Setting it up

• Start from the hotel template. It fills in example rooms, request buttons and teams; change anything.
• Group locations, like Rooms, Pool and Restaurant, and choose which buttons each shows: a pool lounger doesn't need "Room cleaning".
• Add your team. Each person sets their own PIN, starts a shift and turns on phone alerts.
• Print the room cards from the dashboard, and test one room with your own phone.

Where to put the code

• A table card on the desk or bedside table, about 5 cm wide.
• Next to the in-room information or the TV.
• Not on the door: guests use it from inside the room.

What you need, honestly

• Staff with phones (or a tablet in the housekeeping office) and the internet.
• Someone on duty to accept requests. If nobody is, owners and managers are alerted instead, and guests can see outside-hours messages you write.
• Built-in limits slow down repeated and prank requests, and staff can block a phone.

Want to see it from both sides first? The demo shows the guest's phone and the staff dashboard together. More about the whole product for hotels: hotel guest requests.