Bookings that run themselves, visits that run on time.
Spot Live Salon & Spa gives your salon its own booking page. Clients choose their treatments, who they'd like and a time that's really free, and get a confirmation with reminders. On the day they check in with a QR code, the front desk sees who's here, and clients in the chair can ask for water or call their therapist.
Part of Spot Live, the same system restaurants and hotels use. Free for 14 days, then from $15 a month per salon.
Your booking page
Your salon gets its own address, like qrcode.spot/your-salon, in your colours and in 9 languages, with prices in your currency. Put it on Instagram, Google and WhatsApp.
- The client chooses one or more treatments, then anyone or a particular person.
- They pick a time that's really free. Times come from your opening hours, each person's working hours and time off, and the rooms or chairs each treatment needs, with cleaning time between clients. While colour develops, the stylist is free for someone else.
- They confirm with an email code and get a confirmation with a calendar file, a reminder the day before, and a "Nearly time" email with their check-in link.
- They can move or cancel online up to the cut-offs you set, and their calendar updates with it.
You choose how soon clients can book (30 minutes ahead by default) and how far ahead (30 days by default).
The front desk
- Today's bookings on one screen: who's booked, who's arrived, who's in the chair and who's finished.
- Check-in three ways: the client scans the desk QR code, gives their visit code, or taps "I'm here" in their email.
- Each step on staff phones: start, finish, and free the stylist while colour develops.
- Checkout records how the client paid (card, cash or bank transfer). No money moves through us.
- No-shows are a real status, counted in the daily report.
- Phone and walk-in bookings, clients added with their consent, and a "Reminder calls" list for clients without email.
Deposits without card fees
Ask for nothing, a deposit (a percentage of the price) or full payment when clients book online. The client pays you directly, by bank transfer or your own payment link, and sends proof on WhatsApp or by email. The front desk approves it with one tap. Until then the time is held for as long as you choose; if no proof arrives, the booking expires and the time is free again. Refunds owed under your rule appear on the front desk with the amount, until someone marks them sent.
Requests from the chair
Put a QR code at each chair or room. Clients ask for water, tea or coffee, a warmer room or their therapist, and the right person gets it on their phone, without the client leaving the chair.
Your team, with the right access
| Role | What they can do |
|---|---|
| Owner | Everything, including billing. |
| Manager | Treatments, hours and time off, booking and deposit rules, and the team. |
| Supervisor | Everything staff do, plus approving deposits, marking refunds sent and daily reports. |
| Staff | The front desk and their own clients: check-in, start, finish, checkout and requests from the chair. |
Setting it up
- Choose Start a free trial (Salon & Spa is picked for you) and name your chairs and rooms.
- Add your team, then your treatments: minutes, price, who does each one and the room it needs.
- Set opening hours, each person's working hours and time off, and, if you like, a deposit.
- Open online booking and make a test booking with your phone.
What it costs
One price per salon, on top of any plan: Basic $15 a month (10 staff logins, 5 departments) or Full brand $29 a month (30 staff logins, 10 departments, and no QR Code Spot credit on your pages; more Full brand extras are on the way at no extra cost). Chairs and rooms are unlimited on both. Yearly is 10 months' price; Growth, Pro and Scale take 20%, 25% and 30% off; 5 salons cost the same as 4. See Spot Live prices.
Questions
Do clients need an app or an account?
No. Clients book on your booking page in their phone's browser. They confirm their email with a 6-digit code, so there's no password to remember, and they can move or cancel from the link in their emails.
Can two clients book the same time?
No. A time is only offered when the person, and the room or chair the treatment needs, are free for the whole treatment, cleaning time included. If two clients pick the same time at once, the second sees that it was just taken and chooses another.
How do deposits work without card fees?
You choose nothing, a deposit (a percentage of the price) or full payment. The client pays you directly, by bank transfer or your own payment link, and sends proof on WhatsApp or by email. The front desk approves it. Until then the time is held; if no proof arrives in time, the booking expires and the time is free again. No money goes through us.
What happens when a client cancels?
Clients can move or cancel online up to the cut-offs you set (by default 4 hours to move and 24 hours for a refund). If they paid a deposit and cancel in time, the refund appears on the front desk as a task with the amount, until someone marks it sent.
Can I take bookings by phone too?
Yes. The front desk books phone and walk-in clients from the same free times, and records whether the client agreed to emails and to keeping their details.
Is there a free trial?
Yes: 14 days with everything switched on (extend once, to 30). During the trial, bookings are real but no emails are sent; the sign-in code shows on the screen instead. Start paying for the salon to keep everything you set up.
What doesn't it do yet?
Gift cards, memberships, loyalty stamps, retail products, couples bookings, several branches with shared clients, and card deposits. They come after launch, once salons are booking for real.
Try it with your own salon
Set up your treatments and team, open your booking page and book yourself in. Free for 14 days.