Refund policy
Last updated 2026-10-21. In plain language.
This is the refund policy of QR Code Spot, the business that runs qrcodespot.com. The Free Forever plan costs nothing. This policy covers payments for Pro: $6.90 a month or $69 a year. Plus local sales tax or VAT where it applies, calculated at checkout.
14-day refunds
If you're not happy with Pro, ask for a refund within 14 days of a payment and we'll refund that payment in full. This applies to your first payment and to every renewal, monthly or yearly.
How to ask
Email support@qrcodespot.com from the email address on your account, within 14 days of the payment. Include the date of the payment or the order number from your receipt. We'll reply to confirm.
Who makes the refund
Payments are processed by Paddle.com, our reseller and Merchant of Record, so the refund is made by Paddle, to the card or payment method you used. Your bank may take a few days to show it. You can also look up your order and contact Paddle at paddle.net.
When we refund a payment, we also cancel the subscription so you aren't charged again. Your account moves to the Free Forever plan: Pro extras pause, your chosen codes stay active, and nothing is deleted.
Cancelling
Cancelling stops future renewals. Pro stays on until the end of the period you've already paid for, and you won't be charged again. Cancel any time in Manage subscription in your account menu, or email us. Cancelling on its own doesn't refund the current period: if you'd like that, ask within 14 days of the payment.
Early-bird free months
Nothing is charged during an early-bird free period, so there's nothing to refund. If you've subscribed, cancel before it ends and you won't be charged.
This policy doesn't affect your rights under consumer law where you live. See also our terms and pricing.