QR Code Spot

QR guest requests

Spot Live

Name: Spot Live Hotels
Brand: Spot Live
Price: 12.00 USD

Spot Live is QR guest requests for restaurants, hotels and salons: guests scan a code at their table or in their room, tap what they need, and the right team sees it live on screens and phones.

It costs from $9 a month per venue, after a free 14-day trial. Guests need no app and no account: the request page opens in their browser, in 9 languages. Every request shows who accepted it, who completed it and how long it took.

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Pool lounger 3

How can we help?

Order drinks

Fresh towels

Help please

Live requestsIllustration

Pool lounger 3 · Fresh towels

Two please

Waiting · just now · Pool

Room 204 · Room cleaning

In progress · 6 minutes · Housekeeping

Accepted by Aisha

Complete request

Illustration: one resort, one dashboard. A guest at the pool asks for towels; Aisha in housekeeping is already cleaning Room 204.

Pick your type of venue

Spot Live Restaurants

No more waving for the bill.

A QR code on every table. Guests tap "Call a waiter", "Ask for the bill" or "Another drink", and the request reaches the floor or the bar with the table attached. One person accepts it, so two waiters don't walk to the same table.

Price: From $9 a month
Small: Up to 25 tables, 3 staff logins
Large: $19 a month: up to 100 tables, 15 staff logins, your own address

Start a free trial More about Spot Live Restaurants

Spot Live Hotels

Room service without calling reception.

Not just food: fresh towels, room cleaning, a repair or help from reception, from a QR code in every room, villa or pool area. Towels and cleaning go to housekeeping, a broken light to maintenance and a taxi to reception, each with the room attached, and the guest sees when someone is on the way.

Price: From $12 a month
Small: Up to 25 rooms and spots, 5 staff logins
Large: $39 a month: up to 200 rooms and spots, 30 staff logins, your own address

Start a free trial More about Spot Live Hotels Housekeeping requests

Spot Live Salon & Spa Coming soon

For salons, spas and barbers.

How Spot Live works

The guest scans and asksThe code identifies the table or room. They tap a request, add a note if they like, and see when it's sent, accepted and completed.
Your team accepts and completes itIt goes to the right team, and the people on duty there get a phone alert. One person on shift accepts it, so two people don't go to the same place, then completes it.
You see who handled itLive status, who's on duty, overdue requests, times to accept and complete, and a full activity log.

Lagoon ResortLive requests · illustration

Waiting2

In progress3

Overdue0

Completed today41

On duty6

Pool lounger 3 · Fresh towels

Pool · waiting 1 min

Room 204 · Room cleaning

Housekeeping · accepted by Aisha · 6 min

Complete

Illustration of the owner's view. Staff see the same requests for their own teams.

Live requestsWho has each one, and for how long.

Phone alertsA notification for each new request, to whoever is on duty in that team.

Team and shiftsIndividual sign-in, roles, duty and handovers.

Locations & QR codesPrint by group, plus a staff sign-in code.

Activity log and daily reportEvery step with times; owners choose who sees reports.

Getting started takes about 20 minutes

Start a free trial for your restaurant or hotel and name your tables or rooms, like Table 1 to Table 20.
Check the request buttons and which team gets each one.
Add your team. Each person gets a one-time link to set their own PIN or use Google.
Print the codes from Locations & QR codes, scan one with your phone, and turn on notifications on your team's phones.

What you need, honestly

Phones with notifications allowed, so staff get phone alerts for new requests. On iPhone the dashboard has to be added to the home screen (iOS 16.4 or later). A phone or tablet with the Live requests page open and sound on also works.
Printed codes at each location. The printing guide has sizes that scan reliably.
An internet connection for the dashboard. If it drops, the page says so and catches up when it's back.

Built-in limits help reduce repeated and abusive requests

Repeat taps are merged. If the same phone asks for the same thing while it's still open, it counts on that request instead of alerting your team twice. Someone else at the same location always gets their own request.
One phone, a few requests. Each phone can send up to 3 new requests from one spot in 10 minutes.
Only the busy location pauses. If one table or room suddenly gets 8 new requests in 10 minutes, just that location pauses for 15 minutes. The rest of the business keeps working.
Block a phone. A supervisor or manager can block a phone for your business only, and unblock it later.
Request hours. Outside them, customers see that requests are closed, with your alternative contact.

Spot Live

Spot Live gives each venue, like a restaurant or a hotel, its own guest requests, live screen, staff and QR codes for its tables or rooms. Departments split its requests, like Housekeeping and Reception. Venues are paid for one by one, on top of any plan (Free included), and each venue's level sets its own limits. Prices are per venue; yearly is 10 months' price.

Type of venue	Level	Monthly	Yearly	Group of up to 5	Includes
Spot Live Restaurants	Small	$9/mo	$90/yr	$36/mo	Up to 25 tables, 3 staff logins, 2 departments
Spot Live Restaurants	Large	$19/mo	$190/yr	$76/mo	Up to 100 tables, 15 staff logins, 5 departments, your own address, no QR Code Spot credit
Spot Live Hotels	Small	$12/mo	$120/yr	$48/mo	Up to 25 rooms, 5 staff logins, 3 departments
Spot Live Hotels	Large	$39/mo	$390/yr	$156/mo	Up to 200 rooms, 30 staff logins, 10 departments, your own address, no QR Code Spot credit
Spot Live Salon & Spa Coming soon	Basic	$15/mo	$150/yr	$60/mo	Unlimited stations, 10 staff logins, 5 departments
Spot Live Salon & Spa Coming soon	Full brand	$29/mo	$290/yr	$116/mo	Unlimited stations, 30 staff logins, 10 departments, your own address, no QR Code Spot credit

Plan discount: Growth takes 20% off, Pro takes 25% off, Scale takes 30% off every Spot Live venue. It follows your plan: upgrade and your venues get cheaper from the next bill.
Group package: up to 5 venues of the same type and level for the price of 4. Applied automatically when it's cheaper; plan discounts don't add to it. More than 5, or a mix of types? Email us.
Free trial: one trial venue of each type, everything switched on, free for 14 days (extend once, to 30). Guest pages say "Free trial", and messages only reach you and two teammates. Start paying for the venue to keep everything you set up.
Launch offer: 3 months off your first year when you pay yearly, on any plan or Spot Live venue, until 31 March 2027.
Several areas in one place (a hotel's restaurant, spa and pool) stay in one venue at no extra cost. A separate address with its own staff is another venue.

Each Spot Live venue is for one location's own use: "unlimited" means up to 500 spots, 200 logins and 20 departments. Need more, or more than 5 venues of the same type? Email us and we'll set up a group price. Prices include any sales tax or VAT: you pay the price shown.

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If a venue stops being paid for, guests can still call staff with one button, and nothing is deleted. Plans and Spot Live prices · Ask for a walk-through

Questions

What is Spot Live?

Spot Live is QR guest requests for restaurants, hotels and salons: guests scan a code at their table or in their room, tap what they need, and the right team sees it live on screens and phones. It is made by QR Code Spot and comes as Spot Live Restaurants, Spot Live Hotels and, soon, Spot Live Salon & Spa.

How much does Spot Live cost?

Spot Live costs from $9 a month per venue: Spot Live Restaurants from $9 and Spot Live Hotels from $12, monthly or yearly (yearly is 10 months' price), on top of any QR Code Spot plan, Free included. Growth, Pro and Scale take 20%, 25% and 30% off, and 5 venues of the same type and level cost the same as 4. Prices include any sales tax or VAT: you pay the price shown.

Is there a free trial of Spot Live?

Yes. Spot Live has a free 14-day trial for each type of venue, with everything switched on, and you can extend it once, to 30 days. Start paying for the venue to keep everything you set up.

Do guests need an app to use Spot Live?

No. Guests scan the Spot Live code with their phone camera and the request page opens in the browser. They don't sign in or give their name.

Which languages does Spot Live support?

Spot Live's guest request pages come in 9 languages: English, Spanish, Portuguese, French, German, Italian, Dutch, Indonesian and Turkish. Each guest sees the page in their phone's language when Spot Live has it.

How does my team get Spot Live requests?

Spot Live sends each new request to the right team: staff on duty get a phone alert, and the live screen shows it with a chime. One person accepts it and completes it, and the activity log keeps who handled each request and how long it took.

See Spot Live from all three sides

Be the guest, the staff member and the owner in a two-minute demo. No sign-in needed.

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